Frequently Asked Questions

Everything you need to know about our face search technology and services

Getting Started

Our facial recognition technology uses advanced AI algorithms to analyze facial features from your uploaded image. It compares these features against our extensive database of indexed images from public sources across the internet. The system identifies unique facial landmarks and creates a mathematical representation (faceprint) to find similar faces.

For optimal results, use clear, well-lit images where the face is:

• Facing forward with eyes visible
• Free from obstructions (sunglasses, masks, etc.)
• High resolution (minimum 300px width)
• With neutral expression for best accuracy

Our free plan includes 10 searches per month. For unlimited searches and additional features, we offer premium subscription plans. Enterprise users can contact us for custom solutions with higher volume capabilities.

Search times vary depending on several factors:

Simple searches

3-15 seconds

Complex searches

30-90 seconds

Premium users receive priority processing for faster results.

Privacy & Security

We prioritize user privacy through:

• End-to-end encryption for all searches
• Automatic deletion of uploaded images after 24 hours
• Strict data access controls
• GDPR and CCPA compliance
• No storage of personal search histories

Yes, we respect your right to control your personal information. You can submit a removal request through our Privacy Center. We process all valid requests within 7 business days. Please note that we can only remove information from our own systems, not from the original sources where it was published.

We collect minimal data necessary to provide our service:

Uploaded images are temporarily stored for processing

Search metadata (timestamp, browser type) for service improvement

No personally identifiable information is stored without consent

We never sell or share your personal data with third parties for advertising purposes.

Still have questions?

Our support team is available 24/7 to help you with any questions or issues.